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Support Agreement Overviews:

Purchasing a Crisp Digital Support Agreements gives you total peace of mind and is the easiest and most cost-effective way to take advantage of our comprehensive support. Our engineers are fully trained and certified to guarantee you get the best help available.

There are two levels of support available; the Annual Support & Upgrade Agreement and the Annual Support Agreement.

The Annual Support & Upgrade Agreement

Includes:

* Exclusively for DynaStrip and inpO2 users

* Free upgrade to the latest version

* All updates and upgrades released during your support term free

* Unlimited telephone technical support.

* Guaranteed response within 4 working hours

* Problem solving over the internet using Webex (if your internet connection allows)

* The opportunity to Beta test new versions

The Annual Telephone Support Agreement

Includes:

* Unlimited telephone technical support

* Guaranteed response within 4 working hours

* Problem solving over the internet using Webex (if your internet connection allows)

IMPORTANT NOTE: Support Agreements are often included when purchasing a product bundle. Download the full price list PDF here for more information on bundle deals.

The Annual Telephone Support Agreement

Includes:

* Unlimited telephone technical support

* Guaranteed response within 4 working hours

IMPORTANT NOTE: Support Agreements are often included when purchasing a product bundle. Download the full price list PDF here for more information on bundle deals.

The Annual Telephone Support Agreement

Includes:

* Unlimited telephone technical support

* Guaranteed response within 4 working hours

IMPORTANT NOTE: Support Agreements are often included when purchasing a product bundle. Download the full price list PDF here for more information on bundle deals.

There are two levels of support available; the Annual Support & Upgrade Agreement and the Annual Support Agreement.

The Annual Support & Upgrade Agreement

Includes:

* Exclusively for I-Trap users

* Free upgrade to the latest version

* All updates and upgrades released during your support term free

* Unlimited telephone technical support.

* Guaranteed response within 4 working hours

The Annual Telephone Support Agreement

Includes:

* Unlimited telephone technical support

* Guaranteed response within 4 working hours

* Problem solving over the internet using Webex (if your internet connection allows)

IMPORTANT NOTE: Support Agreements are often included when purchasing a product bundle. Download the full price list PDF here for more information on bundle deals.
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